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Paradigm Housing: Strategic Partnerships

Qi have worked closely with the housing sector for a number of years now, one of which is currently looking at procuring their new fleet.

We originally worked with Paradigm Housing in 2011 when we replaced 97 vehicles on their fleet. We set out an ambitious replacement program, whereby we delivered all 97 vehicles over two weeks, whilst also disposing of the old assets in a key-for-key delivery service. With our experience and the help of Paradigms Fleet Administrator, Vanessa Pascall, we achieved the roll-out and successfully managed the delivery and handover of all 97 vehicles within this ambitious timeframe.

Over the course of 4 years, we have worked with Paradigm on a number of retro-fit programmes, including additional racking and flettner roof vents. These programmes along with an open dialog have helped us to maintain and develop the relationship with the team at Paradigm, which has resulted in the opportunity to consult and quote for the next fleet.

The fleet we delivered in 2012 is now coming up for renewal so we are working closely with Paradigm to ensure that the 2016 fleet is an innovative, fit for purpose, multi-skilled vehicle that can be used across the different business areas. The specifications were discussed ahead of the user reviews in September 2015 and along with our design team we produced concepts based on the driver’s requests, which we took to Paradigm and discussed at a ride-by driver day. We engaged with the drivers that will directly be using the vehicles, to ensure that the requests that had been made suited the business needs. Each driver reviewed the specifications and it quickly became apparent that we could simplify Paradigms fleet with a specification that would suit multiple business areas.

Together with the procurement team, the drivers and our design team we are now working on new concepts for Paradigm that will potentially be included in the tender for the Leasing contract in 2016. Our hope is that by following the same process we have used for the current fleet, we will be able to grow the relationship again and continue to work in partnership with Paradigm to deliver a safe, efficient fleet that not only minimises downtime, but allows them to control their stock and give the drivers a comfortable working environment.